delivery policy

Delivery Charge
Tomary House Ltd will ship all orders over a value of £150 to any address within the UK and Ireland.

Tomary House Ltd only charges shipping at cost. All our carriers shipping costs are charged by weight. There is an initial delivery charge, then incremental increases based on weight. Therefore, you usually get better shipping value, per unit weight, the heavier your order. Obviously the further away you are, or if you live in a remote part of the world, the more the shippers charge.

How quickly do you Deliver orders?
On the whole Tomary House use shipping methods where delivery must be signed for. This allows a degree of tracking, compensation for loss, and usually provides a quicker more reliable service.. All carriage is automatically calculated and charged at cost and you see all totals before committing to buy. Delivery will normally take place within 28 days from receipt of your order. If the item is in stock, we will endeavor to dispatch as quickly as possible.

Generally the methods used are:

UK- under 2kg Royal Mail Signed For

Elsewhere- under 2kg Royal Mail International Signed For

UK - Over 2kg TNT

Ireland (ROI & North) - over 2kg  DHL

Rest of the World - over 2kg TNT Economy & Fedex

What if you are out of stock on an item I have ordered?
Normally the items listed on our website are in stock. In the event that an ordered item is out of stock we will notify you of this by email and give you an estimated delivery time for the item. If the new delivery date does not meet your expectations then you are free to change or cancel your order.

Tomary House Limited, Registration No: NI070558
Address: 5 Chestnut Brae, Gilford, County Armagh, Northern Ireland, BT63 5FA, Tel: 020 3286 2095 E-mail: info@tomaryhouse.com
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